Measurable enterprise outcomes

Is Your Business Ready for What's Next?

Is your ERP slowing down growth?

Myrmetics turns complex technology challenges into measurable business outcomes.

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Trusted by 150+ enterprises across 10+ countries · 24/7 global delivery coverage

ERP performance dashboard above a distribution warehouse

Project team reviewing a stalled implementation timeline

Paper-based manual processes beside an automated workflow

Recruiter reviewing Dynamics 365 consultant profiles

Executives reviewing return-on-investment charts

Wall of scattered dashboards resolving into one clear view

Legacy server room transitioning to modern cloud architecture

Microsoft Solutions Partner

40,000+ talent pool

Microsoft Solutions Partner
Business Applications
ISO 27001
Information security
ISO 9001
Quality management
CMMI Level 3
Appraised delivery

Trusted by 180+ enterprises across 18 countries

Microsoft Solutions Partner

ISO 27001 · ISO 9001 · CMMI Level 3

Statistics & KPIs

The Indicators Enterprise Buyers Actually Measure Us On

Delivery performance, certification depth, and service commitments — published, not implied.

180+

Enterprise customers served

Mid-market to Fortune 500

240+

Dynamics 365 implementations

F&O, BC, CE and Power Platform

300+

Certified consultants

Microsoft role-based certifications

12+

Years of experience

Delivering since 2014

Countries supported

4 regions, local entities

4.8/5

Customer satisfaction score

Post go-live CSAT average

14 weeks

Average go-live timeline

Business Central core scope

99.5%

Managed services SLA

P1 response under 30 minutes

40,000+

Global delivery capacity

Vetted talent network on tap

What We Deliver

Four Practices, Each Tied to a Business Problem

Every practice states the challenge it solves, the outcome you should expect, the Microsoft technologies involved, and how we implement it.

Microsoft Dynamics

Business challenge: Legacy or fragmented ERP/CRM estates that slow the close, hide margin, and can't support new entities or markets.
Expected outcomes: Faster close, unified planning, on-time go-lives, adoption that holds after hypercare.
Industry applicability: Manufacturing · Logistics · BFSI · Construction · Retail
Microsoft technologies: D365 Finance, Supply Chain, Business Central, CE, Sales, Customer Service, Field Service
Implementation approach: Fit-to-standard workshops, wave-based rollout, rehearsed cutover, SLA-backed support.

94% of go-lives delivered on the committed date

Talk to a Dynamics Expert Service details

Manpower Staffing

Business challenge: Critical Microsoft and data roles that hiring cycles can't fill fast enough, stalling live programs.
Expected outcomes: Roles filled in days, delivery velocity protected, no long-term headcount commitment.
Industry applicability: All sectors · heaviest in BFSI, retail and manufacturing
Microsoft technologies: D365 functional & technical, Power Platform, Azure, Fabric, Power BI
Implementation approach: Vetted shortlists in 72 hours, pod-based mobilisation with a named lead and delivery rituals.

9-day average mobilisation · 40,000+ vetted network

Hire Microsoft Consultants Service details

Consulting Services

Business challenge: Transformation roadmaps that never convert into delivered outcomes, and processes automated before they are fixed.
Expected outcomes: Lower run cost, sequenced roadmap, measurable adoption, defensible business cases.
Industry applicability: Government · Healthcare · Education · Financial services
Microsoft technologies: Power Platform, Power BI, Fabric, Copilot, process mining
Implementation approach: Assess → re-engineer → automate, with benefit tracking owned through execution.

Up to 28% lower run cost after process redesign

Schedule Discovery Workshop Service details

Product — OpsGrid

Business challenge: Program status, bench utilisation, and margin living in week-old spreadsheets across regions.
Expected outcomes: Same-day delivery signals, utilisation control, forecast accuracy, board-ready reporting.
Industry applicability: Multi-region enterprises and services organisations
Microsoft technologies: Native D365 connectors, Power BI embedded, Azure, Fabric
Implementation approach: Connect governed sources, calibrate to your delivery model, operate in under 30 days.

35+ enterprise programs governed on OpsGrid

Watch Product Demo Service details

Microsoft Expertise

Depth Across the Entire Microsoft Business Applications Stack

Each capability comes with the implementation methodology we use and the business outcome our clients measure.

Dynamics 365

Dynamics 365 Finance

Multi-entity finance, consolidation, statutory and tax compliance.

Methodology: Fit-to-standard workshops → chart of accounts redesign → parallel-run close → phased entity cutover.

Business outcome: Month-end close cut from 9 to 4 days with audit-ready controls.

Talk to a Dynamics expert

Dynamics 365

Supply Chain Management

Planning, warehousing, procurement and manufacturing execution.

Methodology: Value-stream mapping → master-data cleanse → planning optimisation pilot → site-by-site rollout.

Business outcome: Inventory carrying cost down 17%; on-time-in-full up to 96%.

Talk to a Dynamics expert

Dynamics 365

Business Central

Fast-moving mid-market ERP for finance, sales, inventory and projects.

Methodology: Rapid-start template → 14-week core scope → extension-only customisation → hypercare.

Business outcome: Go-live in 14 weeks at roughly 40% of tier-1 ERP program cost.

Talk to a Dynamics expert

Dynamics 365

Customer Engagement (CE)

Unified customer data model across marketing, sales and service.

Methodology: Journey mapping → unified data model → guided-process configuration → adoption sprints.

Business outcome: Single customer record across 6 channels; 31% faster case handling.

Talk to a Dynamics expert

Dynamics 365

Sales

Pipeline discipline, forecasting accuracy and seller productivity.

Methodology: Sales-process baseline → stage-gate configuration → forecast model → Copilot-assisted selling.

Business outcome: Forecast accuracy improved 22 points; 3.5 hours/week saved per seller.

Talk to a Dynamics expert

Dynamics 365

Customer Service

Omnichannel case management, SLAs and self-service portals.

Methodology: Case taxonomy design → routing and SLA rules → knowledge base build → agent enablement.

Business outcome: First-contact resolution up 28%; 40% of volume deflected to self-service.

Talk to a Dynamics expert

Dynamics 365

Field Service

Scheduling, mobile technicians, assets and preventive maintenance.

Methodology: Work-order model → resource-scheduling optimisation → mobile offline pilot → fleet rollout.

Business outcome: Technician utilisation up 19%; repeat visits reduced by a quarter.

Talk to a Dynamics expert

Platform

Power Platform

Low-code apps, automation and governed citizen development.

Methodology: Use-case triage → centre-of-excellence setup → environment/DLP governance → app factory.

Business outcome: 60+ manual processes retired; delivery of new apps in days.

Talk to a Microsoft expert

Data & BI

Power BI

Executive, operational and financial reporting with one semantic model.

Methodology: KPI definition workshops → semantic model → certified datasets → self-service enablement.

Business outcome: Reporting effort down 70%; one agreed version of performance truth.

Talk to a Microsoft expert

AI & Automation

Microsoft Copilot

Copilot in Dynamics 365, Microsoft 365 and custom Copilot agents.

Methodology: Value-case shortlist → data readiness and permissions review → pilot cohort → scaled rollout.

Business outcome: Documented 20–30% task-time reduction in targeted roles.

Talk to a Microsoft expert

Data & BI

Microsoft Fabric

Lakehouse, real-time analytics and unified enterprise data estate.

Methodology: Data-estate assessment → medallion architecture → pipeline migration → governance model.

Business outcome: One analytics estate replacing 4 siloed warehouses; lower run cost.

Talk to a Microsoft expert

Platform

Azure Integration

APIs, Logic Apps, Service Bus and hybrid landing zones.

Methodology: Integration inventory → landing-zone design → API-first patterns → observability baseline.

Business outcome: Interface failures down 80% with full end-to-end traceability.

Talk to a Microsoft expert

AI & Automation

Agentic workflows, document intelligence and predictive models.

Methodology: Process mining → automation backlog → agent design with human-in-the-loop → benefit tracking.

Business outcome: Up to 45% of high-volume back-office effort automated.

Talk to a Microsoft expert

Every engagement is delivered by Microsoft-certified consultants under one delivery framework — Discover, Assess, Design, Build, Deploy, Train, Support, Optimize.

Schedule a Discovery Workshop

Industries

Industry Solutions, Not Generic Templates

Sector specialists who already know the pain points, the compliance load, and the metrics your board tracks.

Manufacturing

Pain points: Fragmented planning, unreliable BOM data, unplanned downtime.
Our approach: Unified F&O planning model, shop-floor integration, IoT-fed maintenance triggers.
Microsoft products: D365 Supply Chain, Power BI, Azure IoT, Fabric

OEE +11 pts · inventory cost −17%

Discuss Manufacturing

Retail

Pain points: Disconnected channels, stock-outs, thin customer insight.
Our approach: Unified commerce data model, demand forecasting, loyalty-driven personalisation.
Microsoft products: D365 Commerce, Customer Insights, Power BI

Stock-outs −24% · repeat purchase +18%

Discuss Retail

Healthcare

Pain points: Patient data silos, compliance load, high administrative effort.
Our approach: Consent-aware data model, automated documentation, service-desk modernisation.
Microsoft products: D365 CE, Power Platform, Azure Health Data, Copilot

Admin time −30% · audit findings cleared

Discuss Healthcare

Construction

Pain points: Project cost leakage, subcontractor sprawl, late WIP visibility.
Our approach: Project operations model with progress billing and real-time cost-to-complete.
Microsoft products: D365 Project Operations, Finance, Power BI

Cost overruns −21% · billing cycle 2x faster

Discuss Construction

See all eight industries

Delivery Methodology

One Framework, Eight Phases, Every Engagement

Discover → Assess → Design → Build → Deploy → Train → Support → Optimize. Each phase has named activities, deliverables, a timeline, and a benefit you can hold us to.

01Discover
02Assess
03Design
04Build
05Deploy
06Train
07Support
08Optimize

Discover

Activities: Stakeholder interviews, process walkthroughs, systems inventory.
Deliverables: Current-state map, scope charter, risk register.
Timeline: 1–2 weeks

Scope agreed before spend — no discovery-by-invoice.

Assess

Activities: Fit-gap analysis, data-quality profiling, licensing review.
Deliverables: Fit-gap log, business case, licence plan.
Timeline: 1–2 weeks

Costs and effort quantified with evidence, not estimates.

Design

Activities: Fit-to-standard workshops, solution and integration architecture.
Deliverables: Solution blueprint, data-migration strategy, test approach.
Timeline: 2–4 weeks

Standard-first design keeps upgrade paths and TCO clean.

Build

Activities: Configuration, extensions, integrations, iterative sprint demos.
Deliverables: Configured environments, extension code, migration scripts.
Timeline: 6–12 weeks

Fortnightly demos mean no surprises at UAT.

Deploy

Activities: UAT, performance testing, cutover rehearsal, go/no-go gate.
Deliverables: Cutover runbook, signed UAT, go-live decision pack.
Timeline: 2–4 weeks

Rehearsed cutover protects the committed production date.

Train

Activities: Role-based training, super-user coaching, knowledge base build.
Deliverables: Training curriculum, quick guides, adoption baseline.
Timeline: 2–3 weeks

Users are productive from day one, not month three.

Support

Activities: Hypercare, incident triage, release governance, SLA reporting.
Deliverables: Support model, SLA dashboard, enhancement backlog.
Timeline: 4–8 weeks, then steady state

99.5% SLA with P1 response under 30 minutes.

Optimize

Activities: Value reviews, automation and Copilot opportunities, roadmap refresh.
Deliverables: Benefit realisation report, optimisation roadmap.
Timeline: Quarterly

The investment keeps compounding after go-live.

Case Studies

Programs, Numbers, and the People Who Signed Them Off

Challenge, solution, technologies, duration, outcomes, and ROI — with a downloadable PDF for your internal business case.

Automated production line inside a global manufacturing plant

Manufacturing · 6 plants, 3 continents

Global industrial manufacturer

Challenge: Four disconnected ERPs, month-end close taking nine days, and no reliable view of plant-level margin or inventory.

Solution delivered: Single Dynamics 365 Finance & Supply Chain template rolled out plant by plant, with master-data governance and a Fabric-based analytics estate.

D365 Finance
D365 Supply Chain
Microsoft Fabric
Power BI
Azure Integration

“Myrmetics ran the program like an owner, not a vendor. Every wave went live on the committed date.”

— Group CIO, Global industrial manufacturer

Duration: 11 months (4 waves)

Business outcomes

Month-end close reduced from 9 days to 4
Inventory carrying cost down 17%
One planning model across all six plants

ROI: 3.1x return in 24 months · payback in 14 months

Read full case study Download PDF

Financial services team reviewing digital onboarding dashboards

BFSI · 2.4M customers

Regional financial services group

Challenge: Customer onboarding took five days across three systems, with manual KYC checks and no audit-ready trail.

Solution delivered: Dynamics 365 Customer Engagement with an API-first integration layer to the core banking platform and automated document intelligence for KYC.

D365 Customer Engagement
Power Automate
Azure API Management
AI Document Intelligence

“The compliance team signed off first time. That has never happened on a platform program here.”

— Chief Operating Officer, Regional financial services group

Duration: 7 months

Business outcomes

Onboarding cut from 5 days to 8 hours
Manual KYC effort reduced 62%
Full audit traceability across every application

ROI: 2.4x return in 18 months

Read full case study Download PDF

View all case studies

AI & Innovation

AI That Ships Into Operations, Not Slide Decks

We start from a measurable business case, prove it with a governed pilot, then scale it across the enterprise.

Microsoft Copilot

Copilot in Dynamics 365 and Microsoft 365, rolled out with data-readiness and permission reviews first.

20–30% task-time reduction in targeted roles

Agentic AI

Custom agents that execute multi-step business processes with human-in-the-loop approval gates.

Autonomous handling of routine exceptions

Intelligent Automation

Process mining, document intelligence, and Power Automate flows replacing high-volume manual work.

Up to 45% of back-office effort automated

AI-Powered Business Applications

AI embedded inside ERP and CRM workflows — next-best-action, smart pricing, guided service.

Decisions made in the flow of work

Predictive Analytics

Demand, churn, margin, and delivery-risk models built on Microsoft Fabric and Azure ML.

Risk flagged weeks before it compounds

Enterprise AI Governance

Model inventories, data residency, prompt and output logging, and responsible-AI review boards.

Audit-ready AI adoption at scale

Schedule an AI Discovery Workshop Watch Product Demo

Business Outcomes

We Are Measured on Outcomes, Not Activity

Eight outcome themes shape every proposal we write — each with a metric your leadership team can audit.

Digital Transformation

Roadmaps that reach production, with benefits tracked quarter by quarter.

Operational Excellence

Rework and handoffs removed before automation — up to 28% lower run cost.

Enterprise Modernisation

Legacy estates consolidated onto one governed Microsoft platform.

Business Agility

New entities, products, and markets onboarded in weeks, not release cycles.

AI-Driven Innovation

Copilot and agentic automation embedded where the work actually happens.

Scalable Growth

Delivery capacity that flexes with demand across 18 countries.

Governance & Compliance

Audit-ready controls, data residency, and ISO-aligned processes by default.

Long-Term Partnership

Managed services and quarterly value reviews — 98% client retention.

Why Myrmetics

Eight Reasons Enterprises Keep Us for the Long Run

Not positioning statements — each one is backed by a number you can hold us to.

Microsoft-First Approach

Standard-first Dynamics 365, Power Platform, and Azure architecture that protects upgrade paths and TCO.

240+ Dynamics 365 implementations

Industry Specialists

Sector practices for manufacturing, retail, healthcare, construction, logistics, BFSI, government, and education.

8 dedicated industry practices

Certified Consultants

Role-based Microsoft certifications maintained across every practice — architects, functional leads, and engineers.

300+ certified consultants

Global Delivery Model

Onshore, nearshore, and offshore pods on one delivery standard with follow-the-sun coverage.

18 countries · 24/7 coverage

Proven Implementation Framework

Discover → Assess → Design → Build → Deploy → Train → Support → Optimize, with deliverables named up front.

94% of go-lives on committed date

AI-Enabled Consulting

Process mining, Copilot enablement, and agentic automation built into the delivery method, not sold separately.

Up to 45% of routine effort automated

Dedicated Customer Success

A named CSM and executive sponsor per account, with quarterly benefit-realisation reviews.

4.8/5 CSAT · 98% retention

Long-Term Managed Services

Release governance, enhancement backlogs, and SLA-backed support that keeps value compounding.

99.5% SLA · P1 under 30 minutes

Enterprise Trust

Credentials, Certifications, and Alliances Behind Every Engagement

Procurement-ready proof: official Microsoft designations, independently audited certifications, recognitions, and verifiable legal entity details.

Business Applications

Solutions Partner designation

Digital & App Innovation

Azure specialisation track

Data & AI (Azure)

Analytics and Copilot readiness

Cloud Business Applications

Dynamics 365 & Power Platform

Microsoft Solutions Partner

Business Applications, verified through Microsoft Partner Center.

Microsoft Cloud Solution Provider

Licensing, tenant governance, and managed cloud entitlements.

Dynamics 365 Implementation Partner

CE, Finance & Operations, and Business Central delivery competency.

Certifications & compliance standards

ISO/IEC 27001:2022

Information security management system certified.

ISO 9001:2015

Quality management across delivery and support.

ISO/IEC 27701

Privacy information management extension.

CMMI Level 3

Appraised, defined delivery process maturity.

SOC 2 Type II aligned

Security, availability, and confidentiality controls.

GDPR & DPDP ready

Cross-border data processing agreements in place.

Awards & recognitions

2025

Dynamics 365 Delivery Excellence

Recognised for on-time enterprise ERP go-lives across EMEA and APAC.

2024

Great Place to Work · Certified

Consultant retention above 90% across delivery centres.

2024

Top Global Staffing Partner

Awarded for 40,000+ candidate network and fill-rate performance.

2023

Digital Transformation Partner of the Year

Honoured for measurable transformation outcomes in manufacturing.

Strategic technology alliances

Microsoft

Dynamics 365, Power Platform, Azure and Copilot co-delivery.

Azure Cloud Ecosystem

Landing zones, integration services, and managed operations.

Power Platform ISVs

Certified add-ons for finance, field service, and logistics.

Regional Delivery Alliances

Vetted partner network across the GCC, India, SEA, and Europe.

Legal entity & registration

Verifiable details for vendor onboarding, due diligence, and procurement records.

D-U-N-S® Number: 86-092-4471
Legal entity: Myrmetics Global Technologies Pvt. Ltd.
Registration & tax: CIN U62099DL2014PTC271840 · GSTIN 07AAMCM4471K1ZP
Registered offices: India · United Kingdom · United Arab Emirates · Singapore

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Client Outcomes

Results Our Clients Can Quantify

"Myrmetics delivered our Dynamics 365 F&O rollout across four countries without a single missed milestone. Their governance discipline stood out."

Elena Marchetti

CIO, Northbridge Industrial

"We scaled from six to thirty-two engineers in a quarter. Screening quality was consistently better than our incumbent vendors."

David Okonkwo

VP Engineering, Axiova Group

"Their consulting team reframed our transformation roadmap and then stayed to execute it. That combination is rare."

Priya Raghunathan

COO, Meridian Logistics

40% faster order processing

Challenge: Fragmented order management across 5 entities
Solution: Unified Dynamics 365 F&O deployment

Time-to-hire cut to 14 days

Challenge: 18-week average engineering hiring cycle
Solution: Dedicated RPO pod with regional sourcing

6.2pt margin improvement

Challenge: No visibility into project margin
Solution: OpsGrid rollout with ERP connectors

Global Presence

Delivery Centres and Regional Offices Across Four Regions

Hover or tap a location to see its coverage hours and local capability.

Map of Myrmetics delivery centres and regional offices worldwide

Bengaluru · Delivery centre

Asia Pacific · UTC+5:30 — Largest engineering hub, AI and Fabric

Follow-the-sun support

Three support hubs hand off every 8 hours — no overnight queues.

Time-zone coverage

Working-hours overlap guaranteed with every client region, 24/7 P1 cover.

Local implementation capability

On-the-ground consultants, local entities, and language enablement.

One delivery standard

Shared governance and tooling so a Riyadh program runs like a Toronto one.

Insights & Thought Leadership

A Knowledge Hub, Not a Blog

Whitepapers, benchmark research, Microsoft release digests, implementation guides, AI insights, and webinar recordings — written by the people who deliver the work.

Whitepaper